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FAQs

What if my item is damaged?

If your item is damaged, please contact us immediately.

Can I return an item?

Yes, you may return an item if it has not been worn and washed within 7 days of receiving the item. Please contact us for return info. If you are wanting a different size, order the item while it is still in stock from the website. Once we have received your return, we will refund your money. 

Can I change the color of an item?

In most cases, yes! While our designers have chosen the colors that they think are best suited for their designs, we understand that you may have a different color of thread you would prefer. Please contact us to find out what other color options are available.

I have a great idea for a t-shirt. Can you make it?

Yes we can! Contact us with your idea and what type of shirt you would like it printed on and we can get you quotes!

What is the fit for the threads?

We have 3-4 different fits of t-shirts. For women's shirts, most of the shirts we have are fitted so if you want it to be a looser shirt, we recommend ordering a size up. If you really like a design but would like a different fit, contact us and we can make sure you get the fit of t-shirt that you want!

Will items be restocked?

Some items may be restocked, however, some designs are available only for a limited time. In the case that designs are limited, they will not be restocked. However, we are releasing new designs frequently so make sure you keep an eye out for other designs you love!

What shipping methods are available?

Basic shipping is through USPS and DHL. FedEx is used for expedited shipping within the US. FedEx does not ship to PO Boxes. 

How long will it take to get my package? 

While we cannot guarantee shipping speeds, our estimated times are about 7 business days to receive your product under normal shipping. If you choose a faster shipping speed, fulfillment will take place first and then your shipping day time amount will be applied. For example, it typically takes 2-4 business days to fulfill the order so if you choose 1-3 business days for shipping, your package will not arrive for 3-7 business days.

Can I be an affiliate?

Yes! We would love to have you as an affiliate. Please apply to get started!

I love to design. Can I design for My Humble Threads?

We would love to see your work. Please contact us with your portfolio and we can be in touch!